Privacy policy

Candidate Ready respects your privacy. This policy explains what personal information we collect, why we collect it, how we look after it and the choices you have. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

The short version

• We collect only what we need to run the Candidate Ready program and keep in touch with you.
• We never publish your details, and we never sell them or share them with political parties or other organisations.
• Your participation in Candidate Ready is kept confidential.
• We use a small number of trusted services to run this website, send emails and measure our advertising. They handle information for us, not for their own purposes.

What we collect

When you register for the program, we collect your name, email address, phone number, local government area, ward (if you give it) and whether you have run for or been elected to council before.

When you contact us, we collect your name, email address, phone number (if you give it) and your message.

When you complete a survey, such as our Local Government Priorities Survey, we collect your answers and any contact details you choose to give. Some answers may show your views on local issues. We only collect this with your consent, when you choose to submit the survey.

When you visit the website, we collect information about your visit, such as the pages you view, the website or advert that brought you here, your general location (city or region), and your device and browser type. If you arrive from one of our adverts, we also record which campaign and advert you came from and save it with your registration.

How we use it

• To run the program: sending you information, training invitations, resources and updates.
• To reply to your enquiries.
• To understand which local areas our participants come from and what matters to them, so we can improve the program.
• To see how people find us and which of our adverts work, so we spend our budget wisely.

You can unsubscribe from our emails at any time using the link at the bottom of every email.

Who we share it with

We do not publish your details, sell them, or share them with any political party, candidate or other organisation. We use these service providers to run Candidate Ready:

• WordPress.com (Automattic) hosts this website and stores the forms you submit. Its Jetpack Stats tool counts visits.
• Brevo sends our emails and holds our mailing list. Brevo’s tools on this site may also record how you use the site and, if you choose to allow them, send you browser notifications.
• Google Analytics tells us how people use the website and which adverts lead to registrations.
• Meta (Facebook and Instagram). We use the Meta Pixel to measure our Facebook and Instagram adverts. It tells Meta when someone who saw our advert visits the site or completes a registration, so Meta can report on our adverts and show them to people more likely to be interested. We do not send your name, email address or phone number to Meta.
• YouTube and Vimeo play the videos embedded on our pages.

Some of these providers store information outside Australia, including in the United States and Europe. We choose providers that protect personal information to a standard similar to the Australian Privacy Principles.

We may also disclose information if the law requires it.

Cookies and similar technology

Google Analytics, the Meta Pixel, Brevo and Jetpack use cookies and similar technology to recognise your browser between visits. We also save the details of the advert you arrived from in your browser for up to 30 days, so we can link it to your registration if you register later.

You can block or delete cookies in your browser settings, and the site will still work. You can control the adverts you see in your Facebook ad preferences and Google My Ad Center, and opt out of Google Analytics with Google’s opt-out browser add-on.

Keeping your information safe

We keep your information in password-protected systems that only the Candidate Ready team can access. We keep it for as long as we need it to run the program and keep in touch with you, then delete it or remove anything that identifies you. You can ask us to delete your information at any time.

Seeing, correcting or deleting your information

You can ask to see the personal information we hold about you, correct it, or have it deleted. Email us at hello@candidateready.com.au and we will respond within 30 days.

Questions and complaints

If you have a question or concern about your privacy, contact us at hello@candidateready.com.au or PO Box 19, Stirling SA 5152. If you are not happy with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.